As a customer of Luxedress, you are entitled to enjoy the Free U.S. Shipping for your all orders.
- Courier Services: All our shipping services are handled by USPS, no expedited or overnight shipping provided at this moment.
- Order Processing Time: Allow 48-72 hours for orders to be proceeding and dispatched. (Monday thru Friday, excluding weekends and holidays)
- Delivery time: Allow 5-10 business days for delivery, some deliveries may take longer depending on the recent COVID restrictions.
- Track Your Order: You will receive an email with the tracking number once the package is shipped out.
- Package lost: If the package lost in transit or is delivered to the wrong place, please contact the mail carrier about the issue immediately, meanwhile, please update us the process, we will do everything possible to help you find solution. However, we won’t be liable for a lost or wrong delivery that caused by the incorrect delivery information from the customer.
Note: The courier services are currently experiencing a large volume of packages due to the current situation, there may be a delay in delivery.